Managed hosting, daily backups, security updates, uptime monitoring and a real person who makes your changes — for WordPress and WooCommerce sites across South Africa, whether we built the site or not.
WordPress core, themes and plugins release security patches constantly. An unpatched plugin is how most small-business sites get compromised. On a care plan the updates are applied, tested and rolled back if they break anything.
Daily off-site backups mean a hack, a bad update or a hosting failure costs you an hour, not the site. We test restores so the backup is real, not a checkbox.
Managed hosting tuned for WordPress, SSL included, and monitoring that alerts us when the site stops responding — usually before you or your customers notice.
Every plan includes hosting, SSL, backups, monitoring and security updates. The difference is how much hands-on work is included each month and how fast we respond.
Keep your website online, secure and backed up — the essentials, handled for you every month.
Everything in Essential, plus monthly updates and an hour of content changes — your site kept fresh.
White-glove care: same-day priority support, more changes each month, and full reporting.
Billed monthly. Cancel anytime with 30 days’ notice. No setup fee. Prices exclude 15% VAT. WooCommerce stores and sites with custom integrations are quoted on Standard or Priority depending on complexity.
| Included | Essential · R450 | Standard · R950 | Priority · R1,800 |
|---|---|---|---|
| Managed hosting & SSL | Yes | Yes | Yes |
| Daily off-site backups | Yes | Yes | Yes |
| 24/7 uptime monitoring | Yes | Yes | Yes |
| WordPress core & security updates | Yes | Yes | Yes |
| Monthly plugin & theme updates | — | Yes | Yes |
| Content / text / image changes | — | 1 hour / month | Up to 3 hours / month |
| Support | Priority email | Same-day priority | |
| Monthly analytics & health report | — | — | Yes |
You don’t need to know what host, theme or plugins you’re on. Send us the site address and we take it from there.
We check hosting, PHP version, plugin health, backups, security and speed, and send you a short plain-English summary of what we found.
Anything urgent gets fixed first. If the site needs to move to our hosting we migrate it, test it, and switch DNS with no downtime you’d notice.
Updates, backups and monitoring run every month. You send changes on WhatsApp or email; we do them within your plan’s hours and tell you when they’re live.
Priority clients get a monthly report: traffic, speed, uptime, what was updated and what we recommend next.
Your developer moved on, the agency is slow, or nobody has logged in since launch. We take over cleanly and document what we find.
Stores need more care: payment gateways, shipping plugins and checkout flows break when updates are skipped. We test checkout after every update cycle.
Every Eminent WebX website package can go straight onto a care plan at launch, so the site stays as fast and secure as the day it went live.
Yes. Most care-plan sites were built by someone else. We start with a short technical audit of the site, hosting and plugins, fix anything urgent, then move it onto the plan. If the site is on another host we handle the migration.
Text edits, swapping images, adding a team member or a product, updating prices, a new banner, a new page built from an existing layout. Anything bigger — a redesign, a new section type, a new integration — is quoted separately so you always know before we start.
No setup fee. Plans are billed monthly and you can cancel with 30 days’ notice. Prices exclude 15% VAT.
Yes. Every plan includes fast managed hosting with SSL, daily off-site backups and 24/7 uptime monitoring. If you would rather keep your current host, we can still run the updates, backups and changes — ask us on WhatsApp and we’ll confirm what’s possible on your setup.
Uptime monitoring alerts us when the site stops responding. On Standard and Priority we investigate as soon as we’re alerted; on Priority, same-day is the commitment. If a site is compromised we restore from a clean backup, patch the entry point and harden the install — that’s part of the plan, not an extra bill.
Yes, at any month-end. Most clients start on Essential or Standard and move up when they start using the change hours every month.
One WhatsApp message. You get a short audit and a plan recommendation within a business day. No sales calls you didn’t ask for.